Hallmark Phone Numbers and Emails

Toll-Free Number:

  • (800) 425-5627

Customer Service:

  • (800) 425-5627
  • (816) 274-3613
  • +323 685 1130
    Continental Europe - Hallmark Belgium N.V. (Brasschaat, Belgium)
  • +49 241 990 9090
    Continental Europe - Hallmark Cards Germany GmbH (Aachen, Germany)
  • +3 110 459 6566
    Continental Europe - Hallmark Cards Nederland B.V. (Capelle a/d IJssel,The Netherlands)
  • +1 905 752 7200
    Hallmark Canada (Toronto, Ontario)
  • +8 136 867 1411
    International Inquiries - Nihon Hallmark K.K. (Tokyo, Japan)
  • +44 127 425 2000
    United Kingdom - Hallmark Cards PLC (Bradford)


  • (816) 274-4873
More phone numbers and emails Less phone numbers and emails

Hallmark Contact Information

Hallmark Website:

Hallmark Online Chat:

Corporate Office Address:

Hallmark Cards, Inc.
P.O. Box 419034, Mail Drop 216
Kansas City, Missouri 64141-6580

Other Info (opening hours):

Physical Address:

2501 McGee Trafficway

Kansas City, MO 64108

Care Support Hours:

Weekdays: 8AM- 6PM CT

Weekends: 10AM - 6PM CT

Holiday Hours May Vary

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Hallmark Rating Based on 28 Reviews

Rating details

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Product or Service Quality
Diversity of Products or Services

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Summary of Hallmark Customer Service Calls

09:46 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hallmark Customer Service?

Request for Information Question:

  • “Question on my bill price”
  • “Checking on ordrt”
  • “I don't remember my card number”

Cards Question:

  • “Change the credit card”
  • “I used the wrong credit card for my online purchase”
  • “New cards for ministry”

Shipping and Delivery Question:

  • “My reward points ran out and I was wondering if I could get the points back again”
  • “Didn't get order”
  • “Did not get my order”

Activation/ Cancellation Question:

  • “Need to cancel on a TV that sold”
  • “Cancel order”

Staff Question:

  • “Lousy service”

Payments and Charges Question:

  • “Payment changes”

Return/ Replace Question:

  • “Returning call for home visit”

Account Question:

  • “Hallmark movie now unable to log in”

Website/ Application Question:

  • “Cannot get site to accept credit card though it's accurate”

Refund Question:

  • “Refund pending”

Other Question:

  • “Stupid programming”
  • “Want to order hallmark clothes. Unable to do so for four months.”
  • “Club issue”


Hallmark FAQ
To read more: https://corporate.hallmark.com/faqs/
Top Hallmark Services

Customer Care, Deal, Manager

Top Hallmark Products

Commercial, Postcard, Coupon

Hallmark Pros and Cons

Pros: Send a card without leaving the house during the pandemic, I liked the t-shirt, Affordable and different diversity of culture combine together

Cons: Service i got, Same sex marriage on movies, Thay never came, Password error always come up, Bring back the golden girls

Related Companies

Hallmark Channel, Hallmark Movies And Mysteries, Hallmark Movies Now, Hallmark Software, Hallmark eCards


Hallmark Cards Inc. has over 100 years experience in connecting people together and allowing them to express their feelings. The Hallmark Cards team of professional Valentines personally passionate about caring, creativity, quality and innovation for each piecework, that the create. Hallmark Cards assortment includes paper party supplies, gifts wrapping paper, ornaments house decoration, picture frames, albums, scrapbooks, e-cards and personalized photo cards, etc. Hallmark Cards corporate headquarter is situated in Kansas City, Mo. Hallmark Cards includes manufacturing and distribution facilities in Missouri, Kansas, Connecticut, Georgia, Texas and Illinois joining 13,200 full-time worldwide Hallmark and subsidiaries.

Hallmark reviews and complaints

Hallmark is ranked 719 out of 3376 in E-commerce category

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